We appreciate your support and trust in our small business. To ensure a seamless shopping experience, we would like to inform you about our return and exchange policy.

RETURN and Exchange Policy 

  • Time Frame: Items must be returned or exchanged  within 10 days of purchase.
  • Condition: Items must be unworn, with the original packaging and or clothing tags attached
  • Receipt: The original sales receipt is required for all returns and exchanges. 

As a small business we are unable to offer cash refunds at this time. However, we are pleased to provide you with an in-store or online shopping credit for future purchases. This credit can be used at your convenience and has no expiration date. 

Thank you for understanding and continued support. if you have any questions or need assistance, please do not hesitate to contact us.

Store Location/ Shipping Address: 6511 38th Ave S Seattle, WA 98118

Customer Service: 206-579-2651

Email: Platinumplush98@yahoo.com

Hours: Monday-Saturday 12pm-7pm